Terms & Conditions

Last updated: 18 May 2026

These Terms and Conditions (“Terms“) govern your use of the website at sitorstand.com.au (the “site“) and your engagement with us in relation to the products and services we provide.

The site is operated by Nest PM Pty Ltd (ACN 602 214 095, ABN 94 602 214 095), trading as Sit or Stand (“Sit or Stand“, “we“, “us“, “our“). Our postal address is PO Box 130, Macedon VIC 3440, and our contact email is rob@sitorstand.com.au.

Please read these Terms carefully. By using the site or requesting a quote from us, you agree to be bound by these Terms. If you do not agree, please do not use the site.

Two related documents. These website Terms govern your use of the site and the quote-request process. The supply of goods and services by us — once you accept a quote and we accept your purchase order — is additionally governed by our Standard Terms and Conditions of Supply (see section 9 below). The Standard Terms and Conditions of Supply is published at sitorstand.com.au/standard-terms-of-supply/ and is referenced in every quote we issue.

1. About us and what the site is for

Sit or Stand supplies commercial office furniture and related services to businesses, government departments and other organisations across Australia, with a particular focus on Melbourne and surrounding regions. Our services include supply, delivery and installation of new furniture, workstation modifications, retrofitting of existing desks, office relocations, and furniture disposal and recycling.

The site is a catalogue and quote-request platform. It is not a transactional e-commerce store. You cannot place an order or make a payment through the site. Instead, you can browse our product catalogue, build a quote list of items you are interested in, and submit a quote request to us. We respond with a quote by email, ask any clarifying questions, and — once you accept the quote and we accept your purchase order — we coordinate supply, delivery and installation with you.

2. Acceptance of these Terms

By using the site, submitting a form, or otherwise dealing with us in connection with the site, you confirm that:

  • you are at least 18 years old and have legal capacity to enter into a binding agreement;
  • you are using the site on behalf of yourself or on behalf of an organisation you have authority to represent; and
  • you accept these Terms and our Privacy Policy.

We may update these Terms from time to time. The current version is always available at https://sitorstand.com.au/terms-and-conditions/, with the “Last updated” date at the top of the page showing when the Terms were most recently revised. Your continued use of the site after a change takes effect constitutes acceptance of the updated Terms.

3. Use of the site

3.1 Permitted use

You may use the site to browse our product catalogue, build a quote list, request a quote, and contact us. You agree to use the site only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the site.

3.2 Prohibited activities

You must not:

  • use the site in a way that is unlawful, fraudulent or harmful;
  • attempt to gain unauthorised access to any part of the site, the server on which the site is stored, or any server, computer or database connected to the site;
  • use any automated system (including bots, scrapers or harvesters) to access, copy or extract material from the site, except as expressly permitted by us in writing;
  • submit any form or content that is false, misleading, defamatory, obscene, threatening or unlawful;
  • introduce viruses, trojans, worms or any other material that is malicious or technologically harmful;
  • interfere with the proper working of the site, our forms, or our email infrastructure; or
  • copy, reproduce, modify, distribute or commercially exploit any part of the site except as permitted under section 11 below.

We reserve the right to block IP addresses, refuse to respond to quote requests, and take any other action we consider reasonable in response to a breach of this section 3.2.

3.3 Account responsibility

We do not currently offer customer accounts on the site. If we introduce accounts in future, additional terms will apply and you will be responsible for keeping your login details secure and for activity carried out under your account.

4. Products

4.1 Catalogue is indicative only

The products shown on the site are indicative of the items we typically supply. Specifications, dimensions, finishes, fabrics, colours and accessories shown on the site are accurate to the best of our knowledge at the time of publication, but they may change without notice. Product photography and renderings may differ slightly from the actual item delivered due to monitor calibration, manufacturing variations, fabric batches, and similar factors.

4.2 Availability and lead times

All products are subject to availability. Many of the products in our catalogue are made to order by our suppliers and have lead times that vary by item, finish and supplier. We will confirm availability and the applicable lead time in the quote we provide to you.

4.3 Substitution

If a product or finish you have requested is unavailable or has been discontinued, we will let you know and propose a suitable substitute. We will not substitute any item without your written agreement.

4.4 Particular purpose

If you intend the goods or services for any particular purpose (for example, use in a healthcare setting, a high-traffic public area, or in compliance with a specific Australian Standard), you must disclose that purpose to us when you make a quote request or accept a quote. If you do not, you acknowledge that the goods or services may not be suitable for that particular purpose and that you have relied on your own enquiries to satisfy yourself that they are fit for your intended purpose.

5. Quotes and the quote-request process

5.1 A quote is informational, not a binding offer

A quote provided by us is informational. It sets out our indicative pricing, lead time and inclusions based on the information you have given us. A quote does not constitute a binding offer. A binding contract is formed only when:

  • you issue a purchase order or written acceptance to us; and
  • we acknowledge that purchase order or acceptance in writing (typically by email); and
  • we receive confirmation of availability and pricing from the relevant supplier.

Until all three of those events have occurred, either party may withdraw without liability (other than for any costs incurred up to that point with your written authorisation).

5.2 Quote validity

Any quotation we issue is valid for acceptance for a period of thirty (30) days from the date of issue. After that time, any acceptance by you will be deemed to be a new offer that may be accepted or rejected by us, and pricing, availability and lead times may change.

5.3 How the quote process works

The typical flow is:

  1. You browse and build a quote list. As you browse the site, you add items you are interested in to your quote list. Your selections are held in your browser session.
  2. You submit a quote request. When you are ready, you submit the quote-request form at `/request-quote/`. The form captures your name, email, phone (optional), the items in your quote list, and any project notes you choose to provide.
  3. We respond with a quote. We review your request and reply by email — usually within two business days — with a written quote, any clarifying questions we need answered to scope the project correctly, the lead time, the inclusions, and the applicable supply terms.
  4. You accept the quote. If you wish to proceed, you issue us a purchase order or written acceptance.
  5. We confirm with our supplier. We confirm availability, pricing and lead times with the relevant supplier and provide you with a final order acknowledgment.
  6. We supply, deliver and install. We coordinate supply, delivery and installation in line with the agreed quote and any project schedule we have discussed with you, subject to our Standard Terms and Conditions of Supply.

5.4 Contact form

You may also use the contact form at `/contact/` to ask questions or discuss a project that is not yet at the quote stage. The same principles apply: anything we say in response is informational unless and until a binding contract is formed under section 5.1.

6. Pricing and payment

6.1 Pricing

Unless stated otherwise on a particular quote, our prices are quoted in Australian dollars and are exclusive of GST. GST will be identified separately on any invoice we issue and is payable in addition to the quoted price at the time of payment.

Quoted prices include the inclusions specifically listed in the quote. Delivery, installation, removal and disposal charges may apply and will be itemised in the quote where they are not included in the per-item pricing.

6.2 Standard payment terms

Unless we have agreed alternative terms with you in writing:

  • A 30% deposit is payable on acceptance of the quote and prior to delivery.
  • The balance is payable within 30 days of the date of invoice, with invoices issued on or before the 25th day of the month following supply.

Alternative terms (for example, payment in full prior to delivery, government-customer net-30 from end of month, or a separately negotiated credit-application schedule) may apply where we have agreed them with you in writing.

6.3 Late payment

Where you fail to pay any amount when due:

  • we may charge a reasonable fee for the administration of the debt; and
  • we are entitled to recover all legal costs we incur in connection with the unpaid amount on a full indemnity basis.

6.4 No online payments

The site does not process payments. Payment is made by electronic funds transfer, credit card (where we have agreed this in advance) or other method specified on the relevant invoice. Bank details are provided on the invoice.

7. Inspection, defects and warranty

7.1 Inspection on delivery

You must inspect the goods within a reasonable time after delivery, regardless of the date of payment. If you discover any defect, you must notify us promptly and hold the goods so that we can inspect them.

7.2 Short delivery

You must lodge any claim for shortage within fourteen (14) days of the date the goods are delivered to you. After that time, you waive any claim for shortage of goods delivered. You have no right to claim for shortage of goods that you have collected from a supplier’s premises and signed for at the time of collection.

7.3 Services and workmanship

For services we provide (including installation, modifications, retrofitting, relocation and disposal), you must inspect or commission the relevant item promptly after the services are provided. Any claim in respect of defective workmanship must be lodged within fourteen (14) business days of the date the services were provided. After that time, you waive any such claim.

7.4 Warranty

We will honour warranty claims in respect of goods and services we have supplied or provided, provided that:

  • no other contractor or individual has tampered with, modified or worked on the supplied goods or services in a way that may have caused or contributed to the issue; and
  • the supplied goods have not been moved, relocated or rearranged by any person other than us.

If you need to relocate, move or rearrange installed furniture after we have supplied or installed it, please contact us — we offer relocation services as one of our standard service categories. Moving or relocating supplied goods by anyone other than us may void any warranty that would otherwise apply.

Full warranty terms are set out in the Standard Terms and Conditions of Supply.

7.5 Goods once affixed

Once goods have been affixed to any surface (whether by us or by a third party), you cannot claim that the goods are not the same as a sample, or — where the goods form part of a batch — that they are not uniform in appearance. You must inspect the goods prior to them being affixed.

8. Limitation of liability

8.1 Liability for prescribed-term breaches

Where the law implies terms, conditions, warranties or guarantees (“prescribed terms”) into our supply to you, and to the extent we are not prohibited by law from doing so, our liability for breach of a prescribed term is limited:

  • in respect of goods, to one of the following at our option: replacement or repair of the goods or part thereof, or payment of the cost of repairing or replacing the goods or part thereof; and
  • in respect of services, to one of the following at our option: re-supply or repair of the services or part thereof, or payment of the cost of re-supplying or repairing the services or part thereof.

8.2 No liability for indirect loss

To the maximum extent permitted by law, and subject to section 10 below (Australian Consumer Law), we are not liable to you in contract or in tort for any loss or damage (including indirect, incidental, special, consequential or punitive damages, and including loss of profit, loss of revenue, loss of business opportunity, loss of goodwill, loss of data, or business interruption) arising out of, in connection with, or relating to:

  • the performance of the goods or any breach of these Terms;
  • any fact, matter or thing relating to the goods or services; or
  • any error (whether negligent or in breach of contract or not) in information supplied to you before or after you use the goods or services.

8.3 No liability for defects or negligence beyond the limits above

You have no cause of action against us, and no right to claim or recover from us, for any loss or damage of any kind whatsoever caused directly or indirectly by:

  • any defect in material or workmanship of, or any other defect whatsoever in, or unsuitability of the goods or services for any purpose; or
  • default or negligence on the part of us or any of our employees, contractors or agents or any person for whom we have legal responsibility relating to the supply of the goods or services,

except to the extent we are not permitted by law to exclude or limit such liability, and except to the extent set out in section 8.1.

9. Standard Terms and Conditions of Supply

In addition to these website Terms, the supply of goods and services by us to you is governed by our Standard Terms and Conditions of Supply, which is incorporated by reference into every quote and order acknowledgment we issue.

The Standard Terms and Conditions of Supply include (among other things):

  • detailed payment terms and credit-application provisions;
  • a Retention of Title clause under which title in goods does not pass to you until payment in full is received, and under which we may register a Security Interest in those goods on the Personal Property Securities Register (PPSR) under the Personal Property Securities Act 2009 (Cth);
  • full warranty terms;
  • credit-reporting authorisations (where credit terms are sought); and
  • our complete liability, indemnity and force-majeure provisions.

The Standard Terms and Conditions of Supply is published in full at sitorstand.com.au/standard-terms-of-supply/ and is also available as a downloadable PDF. Each quote we issue references this document by URL. By accepting a quote you are deemed to have read and accepted the Standard Terms and Conditions of Supply in force at the time the quote was issued.

If you would like a copy of the Standard Terms and Conditions of Supply provided with a quote, please ask us and we will send it to you with the quote.

If anything in these website Terms is inconsistent with the Standard Terms and Conditions of Supply in relation to the supply of goods or services, the Standard Terms and Conditions of Supply prevails to the extent of the inconsistency.

10. Australian Consumer Law

Nothing in these Terms is intended to exclude, restrict or modify any right, guarantee, warranty or remedy that you have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) (“ACL“) or any other applicable consumer protection law that cannot lawfully be excluded, restricted or modified.

Where you are a consumer as defined in the ACL:

  • Goods. To the extent that the goods supplied are not of a kind ordinarily acquired for personal, domestic or household use or consumption, our liability for any failure to comply with a consumer guarantee (as defined in the ACL) is limited, at our option, to replacement, re-supply or repair of the goods, or the reasonable cost of having the goods replaced, re-supplied or repaired.
  • Services. Our liability for any failure to comply with a consumer guarantee in respect of services is limited, at our option, to supplying the services again or the reasonable cost of having a third party supply the services again.
  • Major failures. The goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

11. Indemnity

You indemnify us, and keep us indemnified, in respect of any claim or demand made or action commenced by any person (including, but not limited to, you) against us or for which we are liable, in connection with any loss arising from or incidental to:

  • your breach of these Terms;
  • your misuse of the site;
  • your breach of any applicable law in connection with your use of the site; or
  • the provision of goods or services to you, any order, or the subject matter of these Terms,

including any legal costs we incur in relation to meeting any claim or demand and any party-party legal costs for which we are liable.

This section 11 survives the termination of these Terms.

12. Intellectual property

12.1 Our content

The site, including its layout, text, graphics, photographs, logos, video, source code, structure, and the selection and arrangement of content, is owned by Sit or Stand or licensed to us by our suppliers and content partners. It is protected by copyright and other intellectual property laws.

You may view the site, print individual pages for your own internal use in evaluating a project, and share a quote we have provided to you with colleagues, advisers and decision-makers within your organisation. You may not otherwise copy, reproduce, republish, modify, distribute, frame, mirror, sell or commercially exploit any part of the site without our prior written consent.

12.2 Supplier product content

Product images, specifications, drawings and other materials shown on the site for individual furniture products are typically supplied to us by the relevant manufacturer under licence. Those materials remain the property of the manufacturer. You may use them only for the purpose of evaluating a quote.

12.3 Your content

If you submit information, photographs, drawings or other content to us through the site or by email (for example, floor plans or site photographs accompanying a quote request), you grant us a non-exclusive, royalty-free licence to use that content for the purpose of preparing and fulfilling the quote, and for our reasonable internal record-keeping and quality-assurance purposes.

13. Third-party links

The site may contain links to third-party websites, including supplier websites and resources we think you may find useful. Those websites are not under our control. We are not responsible for the content, privacy practices or availability of any third-party site. A link to a third-party site does not imply our endorsement of that site.

14. Disclaimers

While we take care to make sure the site is accurate, up to date and working correctly, we do not guarantee that:

  • the site will be available without interruption or free of errors;
  • the information on the site is complete, accurate or current at all times;
  • the site or any file you download from it is free of viruses or other harmful components; or
  • any specific product shown on the site is currently available, manufactured, or available at the price last shown.

The site is provided “as is” and “as available”. To the maximum extent permitted by law, we exclude all express and implied warranties in connection with the site, other than those that cannot be excluded under the Australian Consumer Law (see section 10 above).

15. Force majeure

If circumstances beyond our reasonable control prevent or hinder our provision of the goods or services, we are released from our obligation to provide them while those circumstances continue. We may elect to terminate the relevant contract or to keep it on foot until those circumstances cease.

Circumstances beyond our reasonable control include, but are not limited to: unavailability of materials or components; supplier failure; freight delays; strikes, lockouts or industrial action; riots and civil unrest; natural disasters; fire; flood; war; pandemic; acts of God; government decrees, proclamations, orders, sanctions or restrictions; transport difficulties; and failures or malfunctions of computers or other information-technology systems.

16. Privacy

Our handling of personal information is governed by our Privacy Policy, which forms part of these Terms. By using the site you also agree to the Privacy Policy.

17. Entire agreement and prior representations

These Terms, together with our Privacy Policy and our Standard Terms and Conditions of Supply (and any quote, order acknowledgment or contract we issue to you), constitute the entire agreement between you and us in connection with the site, the quote-request process and any supply of goods or services. They supersede and exclude all prior and other discussions, representations (whether in contract or otherwise) and arrangements relating to the supply of goods or services, including those relating to the performance of the goods or services or the results that ought to be expected from using them.

18. Governing law and jurisdiction

These Terms are governed by and shall be construed in accordance with the laws of the State of Victoria, Australia. Each party irrevocably submits to the non-exclusive jurisdiction of the courts in and of the State of Victoria and the courts that may hear appeals from those courts in connection with any dispute arising out of or in connection with these Terms or your use of the site.

19. Changes to these Terms

We may amend these Terms from time to time. The current version is always available at https://sitorstand.com.au/terms-and-conditions/, and the “Last updated” date at the top of the page shows when the Terms were most recently revised.

If we make a material change, we will take reasonable steps to bring it to the attention of customers we have an ongoing relationship with — for example, by displaying a notice on the website or, where appropriate, by emailing affected customers.

Your continued use of the site, or your acceptance of a new quote, after a change takes effect constitutes acceptance of the updated Terms.

20. General

20.1 Severability

If any provision of these Terms is found to be invalid, illegal or unenforceable, that provision will be severed from these Terms to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

20.2 No waiver

A failure or delay by us in enforcing any right under these Terms does not constitute a waiver of that right. Any waiver must be in writing to be effective.

20.3 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms (or any quote or contract issued under them) to a related entity or to a purchaser of our business on prior written notice to you.

21. Contact

If you have any questions about these Terms, please contact:

Sit or Stand (Nest PM Pty Ltd) ACN: 602 214 095 · ABN: 94 602 214 095 Email: rob@sitorstand.com.au Post: PO Box 130, Macedon VIC 3440